My Microsoft Authenticator App Not Showing Codes! How to Fix It?

Things You Should Know About the Issue

Why my Microsoft Authenticator app is not showing code? Microsoft Authenticator App not sending code on you phone might be related by these causes:

1. Your phone’s date and time settings are not synchronized with Microsoft Authenticator app.

2. Outdated version of your Microsoft Authenticator App might lead to the code not showing error.

3. The notification settings is disabled for the Authenticator app, not allowing you to receive any verification codes.

4. The network connection status, like a poor or unstable network, can also cause the issue of code displaying.

These are the common reasons why Microsoft Authenticator App not showing codes. Check them out first if you can’t receive codes on Authenticator App.

10 Fixes to Microsoft Authenticator App Not Showing Codes

How to fix Microsoft Authenticator App not showing codes on iPhone & Android? And what if you find there is nothing to do with the above listed causes? Here are some useful solutions for you.  

1. Make sure your phone’s date and time are set to automatically synchronized.

2. Update the Microsoft Authenticator App and your device system to the latest version.

3. Turn on your notification settings and ensure it is enabled on Microsoft Authenticator App.

4. Check your internet connection and ensure your phone is connected to a stable Wi-Fi or mobile network.

5. Check the battery setting on your device (Android). Ensure the Authenticator App is not being restricted by battery optimization.

6. Relogin to your Microsoft account and check if you can receive the verification codes.

7. Enable location services if your administrator requires location permissions.

8. Disable the VPN connection on your device. Microsoft Authenticator App codes might be blocked by certain IP address servers.

9. For Android users, you must sign into your Google account to access the Microsoft Authenticator App.

10. If all these solutions are not working, try to connect to Microsoft Support for further assistance.

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